Renaissance Providence Downtown Hotel

Reviews about Renaissance Providence Downtown Hotel

• 4 / 5

  By debra cooper
  Excellent hotel set inside an old Masonic building. The rooms are all laid out a little odd (closet leading into the bathroom) but this is probably due to the fact the building is so old. Beds are very comfortable, water pressure in the shower is average, but the toiletry products are great.
  
  Excellent customer service (especially Elizabeth) and a great view of the state capital from most of the rooms.
  
  The workout facility is fantastic compared to the usual but the biggest shortcoming is the lack of pool (doesn't bother me but some would prefer to have something along those lines).
  May 25, 2017
• 5 / 5

  By Melissa Pijoan
  Great view of the state house from our room, we even saw part of a parade from our window. Everything was very clean, beds were comfortable except I'm not a fan of feather pillows. The bathroom doors lock in a weird way that I didnt figure out until I was leaving. Everything else was great. Staff were very nice and helpful!
  January 31, 2017
• 4 / 5

  By Irene Brown
  Where to begin.. I travel weekly for work and have to say this is one of my favorite hotels. The staff is excellent offering exceptional service throughout, from the Valet Attendants upon arrival to the Front Desk Staff at check-in. I have always been greeted with smiles and they make a point to truly accommodate and make each guest feel special. I have had the pleasure of working with Macy on many occasions and she always goes the extra mile to ensure everything is to your liking and you are completely satisfied. These days service like that is hard to find in my opinion. This makes a huge difference in my opinion.
  
  As for the hotel and condition, a few of my favorite things are the updated showers & bathrooms, the club room, the suites are very nice, the gym will get it done, the beds are extremely comfortable and the views are simply outstanding. Lastly, there is a restaurant & bar within the hotel that I really enjoy that offers the same great service all with excellent cuisine and cocktails.
  October 21, 2016